Sketches
Mobile app interface sketch
Sketching is an easy, non-committal way to explore different design opportunities.
Dashboard sketches
Exploring different design combinations on paper saves time and effort in code.
Hollywood Walking Tour App
Transitioning ideas from your head to paper helps fascilitate communication.
Interview questions script
Writing out the questions for an interview keeps you focused and prevents you from forgetting topics.
Ethnographic research
There is no better way to understand a person in their natural environment than observing them in it first hand.
Survey for user research
Distrubuting surveys and other research tools facilitate conversations during research conducted in the lab.
Persona for VCA veterinarian
After interviewing several doctors and technicians, I created archetype personas to represent our users.
Persona for car buyer
Personas for a major financial instution started with interviews and plotting the results on a spectra graph.
CoCo website user persona
These personas were created based on interviews with key stakeholders and users to keep the project focused.
Content analysis of enterprise software
Having a fresh perspective, I constructed a content analysis of the in-house software and offered usability improvements.
Content analysis of website
Examining content, and determining what can be reduced, helps the team prioritize content before undergoing a redesign.
Recommendations for website redesign
After examining aspects like design, consistency, text and content, I could recommend website improvements.
Athena Restaurant user flow
Mimicking the logo design, this user flow takes a different approach to visual design, to illustrate the journey.
Walking Tour App user flows
Exploring the different paths a user could take in an app keeps things in scope and makes sure the important steps are covered.
Wingspan Arts user flow
Surfacing an unsuccessful journey through a website can reveal pain points and show improvement opportunities.
Website navigation
Combining two websites in to one presents some challenges, like merging the navigation in to one cohesive site map.
Remote card sorting
Using computer software for card sorting and a webinar permitted a remote taxonomy session with users.
Site map analysis
It is critical to examine a website's existing content before undergoing a redesign.
Comparative analysis for companies
With any project, it's helpful to perform a comparative analysis to inspect traits side-by-side.
Competitive matrix of similar websites
When comparing a number of factors, creating a chart showing key traits is easier for a stakeholder to review.
Competitive benchmarking
Studying the websites of your competitors will help you make decisions in your own site's content.