Sketches
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Mobile app interface sketch
Sketching is an easy, non-committal way to explore different design opportunities.
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Dashboard sketches
Exploring different design combinations on paper saves time and effort in code.
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Hollywood Walking Tour App
Transitioning ideas from your head to paper helps fascilitate communication.
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Interview questions script
Writing out the questions for an interview keeps you focused and prevents you from forgetting topics.
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Ethnographic research
There is no better way to understand a person in their natural environment than observing them in it first hand.
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Survey for user research
Distrubuting surveys and other research tools facilitate conversations during research conducted in the lab.
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Persona for VCA veterinarian
After interviewing several doctors and technicians, I created archetype personas to represent our users.
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Persona for car buyer
Personas for a major financial instution started with interviews and plotting the results on a spectra graph.
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CoCo website user persona
These personas were created based on interviews with key stakeholders and users to keep the project focused.
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Content analysis of enterprise software
Having a fresh perspective, I constructed a content analysis of the in-house software and offered usability improvements.
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Content analysis of website
Examining content, and determining what can be reduced, helps the team prioritize content before undergoing a redesign.
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Recommendations for website redesign
After examining aspects like design, consistency, text and content, I could recommend website improvements.
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Athena Restaurant user flow
Mimicking the logo design, this user flow takes a different approach to visual design, to illustrate the journey.
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Walking Tour App user flows
Exploring the different paths a user could take in an app keeps things in scope and makes sure the important steps are covered.
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Wingspan Arts user flow
Surfacing an unsuccessful journey through a website can reveal pain points and show improvement opportunities.
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Website navigation
Combining two websites in to one presents some challenges, like merging the navigation in to one cohesive site map.
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Remote card sorting
Using computer software for card sorting and a webinar permitted a remote taxonomy session with users.
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Site map analysis
It is critical to examine a website's existing content before undergoing a redesign.
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Comparative analysis for companies
With any project, it's helpful to perform a comparative analysis to inspect traits side-by-side.
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Competitive matrix of similar websites
When comparing a number of factors, creating a chart showing key traits is easier for a stakeholder to review.
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Competitive benchmarking
Studying the websites of your competitors will help you make decisions in your own site's content.