With mosts UX projects, you are not working alone. Someone is coming to you with a project in mind. They want a website built, or a new mobile app, or they just need to make changes to an existing project. Whatever the case, you still are working with the person who has “The Ask.” And it’s this person you must tap in to to get as much information as you need to get started on the project.
Awhile back, I wrote another blog post, “Questions to ask your Client in a Kickoff” that lists a number of questions you should have ready to ask for a Client interview. But many of these same questions can be applied when interviewing a stakeholder as well.