Jennifer Blatz UX Design
Hi there. I am a User Experience Designer and Researcher. I love initiating creative ideas, researching and designing a project, and iterating through to the visual solution – always with a focus on the user.
UX Case Studies
Athena Restaurant initiative
Exploration of UX discovery and development of a restaurant ordering process on a tablet device.
Booking an online appointment
Designing and presenting the value of creating a better customer experience for veterinary hospitals.
Redesigning and making the website mobile friendly for a community outreach organization in Los Angeles.
Customer personas for Athena Restaurant initiative were created based on interviews and surveys.
Sketching user interface
Rough, hand-drawn sketches of the menu design explore concepts and facilitate communication.
A wireframe (created in Sketch) is a great way to show design ideas in research and quickly make updates.
Having a low-fidelity user journey flow and task analysis illustrates the touch points and process.
Storyboard for app
The hand-drawn and color-accented (in Photoshop) storyboard illustrates a user scenario for a mobile app.
Service design blueprint
Led a service design blueprint workshop to map out the customer interactions with the company.
Analysis and synthesis of data, like this scenario of working with results from a remote online study.
This enterprise interface design is based on user research I conducted and mocked up in Sketch.
Research in a lab
Conduct a variety of research in a lab setting including empathy interviews, usability tests and card sorting.
Use case scenarios
Based on accumulated customer data, these use cases describe the user's top priorities and needs.
Usability reviews with users helps to get early feedback on things like fuctionality, wording and design.
Observing and interviewing users through contextual inquiry provides rich insight in to their world.